DISPUTE RESOLUTION

Disputes within the workforce are an unfortunate extremely costly reality. This high impact
training both equips managers and leaders to work on a positive prevention model as well as
providing them with the tools and mindset to deal with a dispute should it arrive. This provides a
perfect in-house solution for managers, dealing powerfully with issues as they arise without
always having to engage in a lengthy time consuming HR engagement. Some of the topics that are
covered within your training are:
- Understanding individuals
- Dispute avoidance
- Crucial Conversations
- Dispute Resolution Model
- Dispute Prevention
- Your role as mediator